A retailer's AI agent might, for example, repeat orders of milk or toiletries, placing these orders autonomously for you.

Changes to the Consumer Rights Act come into effect today - and give gamers better protection when it comes to faulty goods. For the first time anyone who buys faulty goods is entitled to a full ...

Having problems with something you bought? Or maybe your flight has been delayed or train cancelled? Whatever the problem, we can help. You could be entitled to a repair, replacement or a refund, ...

With three pieces of legislation being wrapped into one, we look at what the 30-day rule means for you The new Consumer Rights Act came in to force this week, and for the first time shoppers who buy ...

European consumers should soon be able to benefit from a raft of measures aimed at strengthening consumer protection, if plans drawn up by the European Commission get the green light from the European ...

It’s that time of year when we start browsing the online sales or begin buying gifts for Christmas. That means millions more parcels than usual are zipping around the UK every day. And that leads to ...

Everything you need to know about the new Consumer Rights Act - what it covers, what's excluded and your new rights. 1. What is the new Consumer Rights Act 2015? The Act aims to make consumer rights ...

A new set of laws come into force today protecting people who buy goods from retailers. The Consumer Rights Act 2015 will give people more rights than they had before on their purchases. It replaces ...