Speaking to The Drum, Rob High, vice president and chief technology officer for IBM Watson offered his thoughts on how technology and the Internet of Things (IoT) will advance human abilities, ...

The future of the contact centre isn’t about choosing between human agents and technology. It’s about integrating both seamlessly to create an efficient, empathetic and personalised customer ...

Digital twins function as synchronized, real-time operational mirrors, where divergence from the physical process triggers ...

Jeremy Swinfen Green explores the factors that influence how people and artificial intelligence should work together to maximise the benefits of machine learning responsively Artificial intelligence ...

Brown University researchers found that humans and AI integrate two types of learning – fast, flexible learning and slower, incremental learning – in surprisingly similar ways. The study revealed ...

How can businesses future-proof their workforces and ensure that humans can really work in harmony with ever-evolving technology? The food manufacturing industry has always been defined by its ability ...

ChatGPT tricked into giving advice on how to get away with crimes: Report Stories students write for a creative writing class will likely continue to be more compelling than those penned by artificial ...

Large-scale digital transformation is happening right across the NHS; however, this is often too focused on technological change and overlooks the human changes required to deliver the desired impact.

Sougwen Chung is presenting new works as part of Art Basel Hong Kong’s inaugural Zero 10 sector, dedicated to art of the digital age. Her centrepiece, Recursion 0, is a 10-metre scroll created with ...