The smartest growth strategy in the world will fail if the people who are central to its execution don’t have the motivation, skills, and resources to get it done. Having consulted with dozens of ...

This is a brief story illustrating how good fortune can emerge from unforeseen eventualities. During the design phase of our NOVO Strategy Development platform, our ...

Communications plays a vital role in any organization’s success. Whether it’s developing strategic content to educate and inform customers, understanding customer behavior and preferences or ...

Northumbrian Water Group’s (NWG) internal communications strategy is particularly impressive because not so long ago the organisation had nothing of the kind in place. The strategy was born out of an ...