Richard Blakeway, the housing ombudsman, shares key learnings to help landlords improve their services and prevent complaints. This month, he discusses how landlords should approach remedies for ...

Redcar and Cleveland Council has shelled out more than £130k in compensation for workplace accidents involving staff in the last three years. In 2022/23 the local authority paid £54,044 towards ...

The compensation cap for households and businesses that lose power in severe weather has increased from £700 to £2,000 after “lessons learnt” in the aftermath of Storm Arwen. Under Ofgem’s new rules, ...

Jeremy Hunt has pledged that the NHS will learn lessons from its mistakes as he launched a new voluntary compensation scheme for parents whose babies are damaged at birth. The Health Secretary said he ...