Customers must use remaining data or apply for a refund before the shutdown and there are options to switch to pay monthly SIMs or contact O2 for further support. O2 is axing its pay-as-you-go data ...

Virgin Media O2 customers will know all too well how frustrating dealing with the telecoms giant can be. The company, which merged the two major brands in 2021, has often topped the list of the most ...

As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...

O2 is discontinuing its pay-as-you-go data SIMs for existing customers today. These SIMs are typically used in tablets or any device where you don't need to make calls and texts. The PAYG option from ...