To understand what ServiceNow announced today, it helps to understand what ServiceNow has always been at its foundation - and ...

Bill McDermott envisions a ‘control tower’ for companies as AI moves beyond intelligence to execution.

ServiceNow Inc. is determined to maintain its position at the forefront of generative artificial intelligence innovation, announcing yet more capabilities today that it says will drive enterprise-wide ...

New Context Engine provides the enterprise context to ground every decision made by AI agents. Build anywhere, deploy on ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, and Rimini Street (NASDAQ: RMNI), a global provider of end-to-end enterprise software support ...

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on speech-to-speech technology and automation. ServiceNow signed a multiyear agreement ...

ServiceNow Build Agent has a new default AI model: Anthropic’s Claude. ServiceNow will also use Claude to power other application development workflows and is building agentic workflows combined with ...

ServiceNow isn't just a tool. It’s also an ecosystem that can revolutionize how organizations operate. But too often, teams using this platform aren’t maximizing it. For those teams, a new Service ...

Datacom is now using the ServiceNow AI Platform for service delivery transformation, internally and externally, throughout Australia and New Zealand. The transition to ServiceNow’s modern, integrated, ...