Richard Matsui and Brent Akamine each sold their companies in March after returning to Hawaii during the pandemic. Now ...

Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Hackers claim 45 million records compromised as education publisher says “data does not contain sensitive information”; Have ...

Now every app can have a contact centre thanks to Twilio so your problems can finally follow you around the internet.

As the new president and CEO of Indianapolis-based TechPoint, Eric Christopher’s focus is on helping tech companies — and the ...

This week, a "Raccoon"-linked actor hit help desks, Eurail exposed 308K users, Fortinet patched critical flaws, Pushpaganda ...