Is ServiceNow’s (NOW) All‑In AI Strategy Quietly Redefining Its Core Platform Role?

In early April 2026, ServiceNow and partners including Qlik, DXC Technology, BigPanda, KODIS Holdings and TrustCloud ...

How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...
diginomica

Qlik's most important AI feature is knowing when to say nothing . Boring is brilliant

Qlik has made its agentic analytics experience and MCP server generally available, and announced a new ServiceNow partnership ...
CIO

MuleSoft Agent Fabric adds new ways to keep AI agents in line

By layering orchestration, governance, and connectivity into Agent Fabric, Salesforce appears to be trying to position ...