ServiceNow's AI Pivot Faces a Wall Street Verdict

The recent bounce, fueled by a mix of analyst defense and broader geopolitical optimism, sets the stage for a critical earnings report that will test the company's ambitious and costly AI platform ...

How Salesforce and ServiceNow are squaring off in the battle for the helpdesk

FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

Britain's biggest nuclear site skips competition, hands SAP £33M to start ERP switch

The government-owned company that runs the UK's most important nuclear site has begun plans to replace its legacy SAP ERP – mainstream support for which ends in 2027 – via a £33 million award to the ...

ServiceNow moves beyond the sidecar AI era, giving customers a complete AI-native experience across all products and packages

ServiceNow announced that its entire product portfolio will be AI-enabled, and unveiled new AI innovations — Context Engine ...